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FAQ

General Information

If you're new here, welcome to the family!

We are Amelia Activewear! This fitness community is all about helping discover your full potential, providing you with all of the essentials along the way. We are not only a fitness apparel brand, but we are building a movement towards getting a better version of yourself and the people around you. This is a place of equality and empowerment. We stand beside one another to help empower each other and those around us.

Our sportswear and lifestyle clothing is designed with the best materials, carefully selected, to make you feel confident in the gym and everyday life. We stand by our affordable prices without sacrificing quality. With continuous launches, we will make sure you never run out of style.

We hope that our brand will inspire and encourage you to discover your full potential to better not only yourself but try to inspire others around you. We strongly believe in you and your capabilities and we are honored to be part of your journey.

It's our promise that you'll be happy with your new activewear. That is why we're able to provide the Amelia Happiness Guarantee, which you can read more about by clicking HERE.

Yours truly,
The Amelia Team

You can send us a message using our Contact Form which you can find by clicking HERE.  

We'll make sure to get back to you within 24 hours any day of the week!

We're looking forward to chatting with you soon!

We are an international company, but our main office is based in Copenhagen, Denmark (Europe).

We ship from our overseas fulfillment center, to be able to keep prices low, with a low flat $3.95 shipping fee for all orders, and free worldwide delivery on orders over $50 USD.

We also have free returns so you don't have to think about expensive return costs, and a 100% Happiness guarantee that you can read more about HERE.

Thank you so much for visiting our store and we hope you'll find some amazing new activewear (that we're sure you'll love)! 🌸

Amelia Activewear adheres to the highest industry standards to protect your personal information.

When purchasing from our store, your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), and therefore fully protected. 

Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Our sizes matches the usual sizes you find at other stores, so we recommend that you go with your usual sizing. 

Our size charts can be found on our product pages. Click on the "Size Chart" link below the sizing selection to see the size chart.

Our activewear is stretchy and flexible so if you go with your usual sizing it should fit perfectly. In the rare case it doesn't, let us know and we'll help correct the sizing right away! 

If you need help with sizing, you can contact our awesome customer support team HERE, who will be happy to assist you in finding the perfect fit for your body.

Happiness Guarantee, Returns & Exchanges

We at Amelia were tired of buying activewear that didn't fit and having to pay additional return shipping costs and sometimes not even being able to receive a refund at all. 

That's why we've decided to take full responsibility for our products and sizes, and include a 100% happiness guarantee: 

If you don't absolutely LOVE your new activewear, just send it back within 30 days after you receive it, for a full refund!

✓ 30-day Money-Back Guarantee

✓ Hassle-Free Returns

✓ World Class Customer Support


If you are not happy with your new activewear, return it for a full refund. Free of charge!

That is the Amelia Happiness Guarantee. 

Enjoy risk-free shopping! <3 

We offer a 30-day, no-hassle refund policy. If you aren't completely satisfied with your new activewear, return it for a full refund. Free of charge!

✓ 30-day Money-Back Guarantee

✓ Hassle-Free Returns

✓ World Class Customer Support

Should you need more information about our refund policy, please reach out to us by using the contact form. We're ready to help and will respond within 24 hours. 

Enjoy risk-free shopping! <3 

To exchange a product, reach out to us by using our Contact Form that you can find HERE.

We'll get back to you within 24 hours to help you with the exchange. Talk soon!

To make a return, reach out to us by using our Contact Form that you can find HERE.

We'll get back to you within 24 hours to help you with the return.

Looking forward to chatting with you soon!

Please allow 2-4 days for us to process your returned merchandise after it has been received. We’ll refund the price of the merchandise upon receiving the return.

Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.

Orders and Shipping

Our amazing support team will be happy to help you.

Just send us a message using our contact form that you can find HERE, and we will help you as soon as possible!

Yes! We ship to the majority of the world.

And we have a low flat $3.95 shipping fee for all orders!

And FREE worldwide delivery on orders over $50 USD.

If you have any questions, or if you can't seem to choose your region at checkout, then send us a message by using our contact form that you can find HERE.

We'll get back to you within 24 hours to help you.

We offer FREE worldwide delivery on orders over $50 USD.

And for orders under $50 USD, we only have a $3.95 shipping fee!

On top of that, we offer free returns & exchanges.

And a 30-day happiness guarantee.

We strongly believe this is something all stores should offer.

Enjoy! 🌸

In order to keep our products super affordable, we use Economy Shipping (with Tracking) and ship straight from our fulfillment partner located close to our factories. Please allow 5 - 14 business days for your order to arrive. 

We promise it will be worth the wait! 🌸

You will receive a tracking number to follow the journey of your new activewear, and you can always contact us using the contact form on our contact page

We're excited for you to receive your new activewear!

You will receive your order confirmation to the email address provided when placing your order.

You should receive it within 24 hours of placing your order. If you do not receive an order confirmation within 24 hours, please check your spam folder.

If it's not there either, please reach out to our customer support team using our contact form - we'd be happy to help!

Once your package has shipped from the warehouse, you will receive an email with a tracking link where you can follow your order and see when it's expected to arrive at your address.

Please note that your tracking information should arrive roughly 48 hours after your order has been placed.

If you're waiting for your shipping confirmation including your tracking link, remember to check your spam folder as emails sometimes may be sent to spam.

If you still haven't received your tracking information within 3-4 days, please feel free to contact us - we will be happy to help you track your package.

Note - In order to keep our products super affordable we use Economy Shipping (with Tracking) and ship straight from our fulfillment partner located close to our factories. Please allow 5 - 14 business days for your order to arrive. 

We promise it will be worth the wait! 🌸

Once your order has been completed, the order goes almost immediately to processing, and then it’s sent to the warehouse to ship.

But send us a message as soon as possible, then we'll find a great solution!

Once your order has been submitted successfully, the order goes almost immediately to processing, and then it’s sent to the warehouse to ship.

To get your order to you as fast as possible, no changes can be made at this stage.

But please contact us as soon as possible to see if we still have time to find a solution.

Otherwise, we’d be happy to help you with a return when your order arrives to your address.

Always remember to double-check your address before completing your order.

If you have accidentally entered the wrong address, you can contact us HERE.

Please note that we can't guarantee that we can change that address, as the warehouse works hard to ship all orders as quickly as possible.

This means that the package may be shipped before we reach your email.